A check is still active
Open the Kits tab and use the named In Progress card. Finish the check, or choose Cancel. Canceling preserves its progress as Canceled in History and leaves the source kit unchanged.
Help center
Practical help, without the runaround.
Start with the quick answers below, browse the guide, or email MN Booth LLC for support.
A required item is missing
LastItem warns before an incomplete finish. You can return to the check or deliberately confirm that it ended with required items missing. Every completed Departure is eligible for Recent Departures. A zero-checked row has a disabled Nothing to return action; otherwise you can start the right Return.
Add check photos
With Pro, open Reference during a check and choose Add check photos. Take a new photo or choose multiple images from the system photo picker. A check can keep up to 10 photos in the order you add them.
Restore LastItem Pro
Connect to the internet, open Settings, choose LastItem Pro, and use Restore Purchases. Apple must return a verified entitlement.
Export checklist data
Pro users can open Settings, choose Export checklist data, review the warning, and share the generated JSON file. Item and check photos are never included.
Share or import a kit
From a kit, choose More, then Share kit. The recipient imports the JSON from Kits → ••• → Import shared kit. Photos, archived items, and check history are not included.
Use LastItem offline
Creating kits, running manual checks, and viewing history work without a connection. Purchases and restoration need Apple’s services.
Delete local data
Open Settings and choose Delete All Data. Two confirmations protect against accidents. Apple purchase history is not removed.
Before you email
Help us help you.
Include your iPhone model, iOS version, LastItem version, what you expected, what happened, and the steps that reproduce the issue. Screenshots are helpful when they do not reveal private information.
Keep private data out
Do not send passwords, full checklist exports, client names, sensitive notes, purchase-card details, or private item photos. Apple - not LastItem support - handles payment credentials and purchase history.
Contact
Email support
Support is provided by MN Booth LLC. We aim to reply within three business days, though response times may be longer during launch periods.
For urgent safety or emergency matters, use the appropriate local emergency service. LastItem is a manual checklist, not an emergency or item-recovery service.